In order to make purchases on this site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details you represent and warrant are both valid and correct and you confirm you are the person referred to in the billing information provided.
By making an offer to purchase merchandise you expressly authorize us to perform credit checks where Alison Davis Collection feels necessary, to transmit or to obtain information (including any updated information)
Furthermore, you agree we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of this information.
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. In the event that the ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item or a full refund to your original payment method.
Alison Davis Collection offers products for sale that are in stock and also products available for custom order. All custom orders incur a delivery between 4-8weeks depending on the product. Alison Davis products are dispatched from head office and occasionally may incur a delay in delivery due to waiting for shipments.
Alison Davis Collection will store a record of your transactions for a minimum of one year.
All prices shown on the site are listed in Australian Dollars (AUD) inclusive of GST.
Once you have made your choice and the order has been placed, you will receive a detailed acknowledgment email. This email is NOT an acceptance of your order, just a confirmation we have received it.
Unless you cancel your order, acceptance of your order and completion of the contract between you and Alison Davis Collection will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Sydney, Australia and the language of the contract is English.
We reserve the right not to accept your order in the event if we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the terms of sale.
Payment can be made by Visa, MasterCard, and PayPal. Payment will be debited and cleared from your account upon dispatch of your order. You confirm the credit/debit card being used is yours or you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Alison Davis, we will not be liable for any delay or non-delivery.
We take reasonable care to make our site secure, to help ensure your shopping experience is safe, simple and secure. All payments on the Alison Davis Collection website are processed through PayPal Pro.
Furthermore, we take reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.
Alison Davis Collection online store delivers worldwide.
Orders are dispatched within the next business day once payment is received.
Shipping within Australia will be sent via Star Track Courier. Delivery to Metro areas will usually arrive 2-3days from purchase.
All overseas shipping will be sent via EMS Courier. All overseas shipping will be calculated and added to order when checking out.
Please note there is no insurance on any item ordered through the Alison Davis Collection website.
This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Intellectual Property, Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
Alison Davis Collection respects the security and privacy of all customer’s details and information. If you choose to provide your personal details to us, this information is securely stored and is not passed on to any third parties and is held in accordance with relevant Australian privacy laws.
If you have any further queries, please contact customer care firstname.lastname@example.org
If you would like to return or exchange your purchase for any reason, please follow the returns procedure below.
Returns or exchanges are accepted on goods as advised below. If you believe your product is faulty then you must contact us within 24hours of receiving your purchase. Items not received within this period will not be accepted. Items must be in original condition.
Please see a list of requirements before Alison Davis Collection can accept a return on your purchase:
- We do not accept refund or exchange on final sale items
- We are unable to accept returns on items that are no longer current season
- All Tags must remain in place
- If the returns tag is not secured on the garment the return will not be accepted
- Garment must not have been worn or altered
- Garment must not have been dry cleaned, spot cleaned, washed or dried
- All returns must be accompanied by a returns form
- All returns must be accompanied by a receipt
- Any returns for “faulty” items will be sent to our factory for repair and returned to customer. Faulty items can only be repaired if returned within 7 days of purchase
- Refund can only be given if the item is considered “faulty” and cannot be repaired
- Please email us at email@example.com to obtain a returns form. You must notify us of the reason for the return and if you require an exchange or refund
We can only exchange items for a different size in the same style and colour, subject to availability. When the new size requested is not available, we will issue a credit note which must be used for purchase of current season only. If you wish to exchange for a different style this is subject for availability.
We DO NOT refund initial shipping charges for goods returned. Items we exchange for you will be re-sent at your cost. Your own return postage costs are not refundable.
We recommend that all customers view SIZING chart before making a purchase from Alison Davis Collection online store to ensure the fit of the garment is correct and suitable.
Once the returned item has been received it will undergo a quality review and once cleared you will either receive your new items (for exchange) or a refund on the cost at purchase (excluding original shipping cost) directly to the credit card used for the purchase, depending on the option requested by you. You will receive email notification of this.
No refunds on final sale items. No refunds for change of mind. No refunds for in-correct size. No refunds for faulty purchase unless the item cannot be repaired.
Due to the nature of this product not one garment is made the same as each style is handmade by different crafters. In the nature of returning a “faulty” item, everything will be done to repair the item as soon as possible. All repairs must allow 1-2weeks before dispatch as they are all done by hand.
All Alison Davis Collection garments are fitted to a size 8 in-house model.
Measurements vary from garment to garment. This chart is to be used as a guide only
All of the designs, images, and content within this site are strictly the ownership of Alison Davis Collection.
Any unauthorised reproduction of designs or images will be referred to our legal representatives for immediate action. We police our copyright on an ongoing basis, and follow up every breach including attempted dressmaker reproductions. This is to protect our hard work, blood, sweat and tears, and to protect the integrity and quality that our clients deserve. By accepting this notice you are accepting and are bound to comply with the terms of this legal notice. If images are required for editorial or web media please contact our in-house publicity department at firstname.lastname@example.org and we will be very happy to assist you.